Privacy Policy
Royal Canary Systems
Effective Date: April 8, 2026
Last Updated: April 8, 2026
#1. Introduction
Royal Canary Systems ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at royalcanarysystems.com or interact with our services, including when you provide your phone number or contact information through any of our forms or landing pages. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect the following categories of information: Personal Identification Information: Name, email address, phone number, mailing address, and business name. Communications Data: Records of any messages, calls, or correspondence you have with us. Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages. Business Information: Information you provide when inquiring about our services, including details about your business operations and needs.
#3. How We Collect Information
We collect information: - Directly from you when you complete a form on our website or any landing page operated by Royal Canary Systems - When you call or message us - When you opt in to receive SMS or email communications from us - Automatically through cookies and similar tracking technologies when you use our website.
#4. SMS / Text Message Communications
Opt-In: By providing your phone number and checking the SMS consent checkbox on any Royal Canary Systems form, you expressly consent to receive text messages from Royal Canary Systems. This consent is not a condition of purchasing any goods or services. Types of Messages: We may send you text messages related to appointment reminders, service follow-ups, business updates, and information about services we offer that may be relevant to your business. Message Frequency: Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month. Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent. You may also contact us directly at the contact information provided in Section 9 to request removal. Help: Reply HELP to any of our messages for assistance, or contact us directly. Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
#5. How We Use Your Information
We use the information we collect to: - Provide, operate, and improve our services - Respond to your inquiries and fulfill your requests - Send you administrative communications, including confirmations and reminders - Send you marketing and promotional communications, where you have opted in to receive them - Analyze usage trends to improve our website and service offerings - Comply with legal obligations.
# 6. How We Share Your Information
We do not sell, trade, rent, or share your personal information — including your phone number — with third parties for their marketing or promotional purposes. We may share your information only in the following limited circumstances: Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering our services (such as CRM platforms, email service providers, and SMS delivery providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We do not share your phone number or SMS opt-in data with any third party for marketing purposes under any circumstances. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties. ---
# 7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it. ---
#8. Your Rights and Choices
Depending on your location, you may have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information - Opt out of marketing communications at any time - Withdraw consent to SMS communications by replying STOP To exercise any of these rights, contact us using the information in Section 9. ---
# 9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: Royal Canary Systems 9904 Stone Meadow Rd Pensacola, FL 32514 email: [email protected] Website: royalcanarysystems.com ---
# 10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
